Experts in the hospitality industry explain the art of hospitality and how it leads to success. Learn how we apply these ideas at Covenant Academy. 

Course Curriculum

  • 1

    Customer Service at Covenant

    • Why Customer Service Matters

  • 2

    Leaders in Customer Service

    • Learning from the Best: Chick-Fil-A

  • 3

    The Secret of Successful Customer Service

    • Every Customer Has a Story

  • 4

    What Happens When We Succeed

    • Danny Meyer on Setting the Table

  • 5

    Applying the Principles to our Mission

    • Putting the Principles into Action: Hospitality and School Culture